Bestellung & Produkte

Gibt es einen Mindestbestellwert?

Nein, bei MagicPack gibt es keinen Mindestbestellwert. Sie können auch einzelne Artikel bestellen.

Sind Ihre Verpackungen lebensmittelecht?

Ja, alle unsere Tortenschachteln und Tortenplatten sind aus lebensmittelechten Materialien gefertigt und sicher für den direkten Kontakt mit Lebensmitteln.

Kann ich Muster bestellen?

Ja, Sie können einzelne Artikel als Muster bestellen. Kontaktieren Sie uns unter info@magicpack.ch für individuelle Musteranfragen.

In welchen Grössen sind die Tortenschachteln erhältlich?

Wir bieten Tortenschachteln in vielen verschiedenen Grössen an – von 12×12 cm bis 61×61 cm. Eine vollständige Übersicht finden Sie in unserer Kollektion.

Lieferung & Versand

Wie lange dauert die Lieferung?

Innerhalb der Schweiz liefern wir in der Regel in 1–3 Werktagen. Für EU-Länder beträgt die Lieferzeit 3–7 Werktage.

Ab wann ist die Lieferung kostenlos?

Ab einem Bestellwert von CHF 100.– liefern wir innerhalb der Schweiz kostenlos.

Liefern Sie auch ins Ausland?

Ja, wir liefern in alle EU-Länder. Die Versandkosten werden beim Checkout berechnet.

Wie wird meine Bestellung verpackt?

Alle Bestellungen werden sorgfältig verpackt, um Beschädigungen während des Transports zu vermeiden.

Zahlung

Welche Zahlungsmethoden akzeptieren Sie?

Wir akzeptieren alle gängigen Zahlungsmethoden: Kreditkarte (Visa, Mastercard), PayPal, TWINT sowie Banktransfer.

Ist die Zahlung sicher?

Ja, alle Zahlungen werden über Shopify Payments sicher und verschlüsselt abgewickelt.

Rückgabe & Reklamation

Kann ich Artikel zurückgeben?

Ja, Sie können unbenutzte Artikel innerhalb von 14 Tagen nach Erhalt zurückgeben. Bitte kontaktieren Sie uns vorher unter info@magicpack.ch.

Was mache ich, wenn meine Bestellung beschädigt ankommt?

Bitte fotografieren Sie die Beschädigung und senden Sie uns die Fotos an info@magicpack.ch. Wir kümmern uns umgehend um eine Lösung.

B2B & Grosshandel

Bieten Sie Sonderpreise für Bäckereien und Konditoreien?

Ja! Für gewerbliche Kunden bieten wir attraktive B2B-Konditionen an. Kontaktieren Sie uns unter info@magicpack.ch oder +41 77 961 97 40 für ein individuelles Angebot.

Kann ich grosse Mengen bestellen?

Ja, Grossbestellungen sind jederzeit möglich. Bei grösseren Mengen kontaktieren Sie uns bitte direkt für ein massgeschneidertes Angebot.

Noch Fragen?

Haben Sie weitere Fragen? Wir helfen Ihnen gerne weiter!

📞 +41 77 961 97 40
✉️ info@magicpack.ch
📅 Montag – Freitag, 09:00 – 18:00 Uhr

Shopping Information

What Shipping Methods Are Available?

With the great pleasure we are offering you our goods
• Fashion satisfies our willingness to be attractive
• That is why we are offering you the result of great market and technological r
• The unique combination of fair price, extraordinary style and perfect quality
So, this circumstance forced all leading successful companies to explore all needs and wishes of different groups of potential clients very deeply.

How Long Will It Take To Get My Package?

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How Long Will It Take To Get My Package?

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How Long Will It Take To Get My Package?

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Orders and Returns

How do I place an Order?

Yes, you can! After placing your order you will receive an order confirmation via email. Each order starts production 24 hours after your order is placed. Within 72 hours of you placing your order, you will receive an expected delivery date. When the order ships, you will receive another email with the tracking number and a link to trace the order online with the carrier.

Do I need an account to place an order?

Yes, you can! After placing your order you will receive an order confirmation via email. Each order starts production 24 hours after your order is placed. Within 72 hours of you placing your order, you will receive an expected delivery date. When the order ships, you will receive another email with the tracking number and a link to trace the order online with the carrier.

How Can I Cancel Or Change My Order?

Yes, you can! After placing your order you will receive an order confirmation via email. Each order starts production 24 hours after your order is placed. Within 72 hours of you placing your order, you will receive an expected delivery date. When the order ships, you will receive another email with the tracking number and a link to trace the order online with the carrier.

How Do I Track My Order?

Yes, you can! After placing your order you will receive an order confirmation via email. Each order starts production 24 hours after your order is placed. Within 72 hours of you placing your order, you will receive an expected delivery date. When the order ships, you will receive another email with the tracking number and a link to trace the order online with the carrier.

Warranty

What Payment Methods Are Accepted

Yes, you can! After placing your order you will receive an order confirmation via email. Each order starts production 24 hours after your order is placed. Within 72 hours of you placing your order, you will receive an expected delivery date. When the order ships, you will receive another email with the tracking number and a link to trace the order online with the carrier.

Is Buying Online Safe?

Yes, you can! After placing your order you will receive an order confirmation via email. Each order starts production 24 hours after your order is placed. Within 72 hours of you placing your order, you will receive an expected delivery date. When the order ships, you will receive another email with the tracking number and a link to trace the order online with the carrier.

General Information

What Payment Methods Are Accepted

Yes, you can! After placing your order you will receive an order confirmation via email. Each order starts production 24 hours after your order is placed. Within 72 hours of you placing your order, you will receive an expected delivery date. When the order ships, you will receive another email with the tracking number and a link to trace the order online with the carrier.

Is Buying Online Safe?

Yes, you can! After placing your order you will receive an order confirmation via email. Each order starts production 24 hours after your order is placed. Within 72 hours of you placing your order, you will receive an expected delivery date. When the order ships, you will receive another email with the tracking number and a link to trace the order online with the carrier.

What Payment Methods Are Accepted

Yes, you can! After placing your order you will receive an order confirmation via email. Each order starts production 24 hours after your order is placed. Within 72 hours of you placing your order, you will receive an expected delivery date. When the order ships, you will receive another email with the tracking number and a link to trace the order online with the carrier.

Payment Information

What Payment Methods Are Accepted

Yes, you can! After placing your order you will receive an order confirmation via email. Each order starts production 24 hours after your order is placed. Within 72 hours of you placing your order, you will receive an expected delivery date. When the order ships, you will receive another email with the tracking number and a link to trace the order online with the carrier.

Is Buying Online Safe?

Yes, you can! After placing your order you will receive an order confirmation via email. Each order starts production 24 hours after your order is placed. Within 72 hours of you placing your order, you will receive an expected delivery date. When the order ships, you will receive another email with the tracking number and a link to trace the order online with the carrier.

What Payment Methods Are Accepted

Yes, you can! After placing your order you will receive an order confirmation via email. Each order starts production 24 hours after your order is placed. Within 72 hours of you placing your order, you will receive an expected delivery date. When the order ships, you will receive another email with the tracking number and a link to trace the order online with the carrier.

What Payment Methods Are Accepted

Yes, you can! After placing your order you will receive an order confirmation via email. Each order starts production 24 hours after your order is placed. Within 72 hours of you placing your order, you will receive an expected delivery date. When the order ships, you will receive another email with the tracking number and a link to trace the order online with the carrier.

What Payment Methods Are Accepted

Yes, you can! After placing your order you will receive an order confirmation via email. Each order starts production 24 hours after your order is placed. Within 72 hours of you placing your order, you will receive an expected delivery date. When the order ships, you will receive another email with the tracking number and a link to trace the order online with the carrier.